This is an adage we all know. Typically we hire faster than we would like because each employee represents work that is piling up. We fire slowly, partly because it is unpleasant and partly because we just somehow expect it to fix itself. In some cases I would even suggest we fire slowly because we don’t realize there is a problem until we’ve had to deal with it for some time. My background is sales and marketing, but throughout my career I have managed many operational types as well. To me, ope… Continue

I was thinking about viral marketing and how to take advantage of it if you don’t have a gee whiz product. What I mean is this, what if you don’t have the kind of product that would cause someone to pass it on to their e-mail list. That is one of the primary premises behind viral marketing. What are you saying that’s worth repeating? That’s pretty hard for a lot of companies. What they do just isn’t neighborhood party chatter. Most of your neighbors probably don’t know what you do for a living a… Continue